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This Privacy Policy describes the policies and procedures of AQUA CHEMICALS & ENZYMES (hereinafter referred to as “WASCH”, “Company”, “we”, “our” or “us”) on the collection, use, and disclosure of your information on www.wascheasyhai.com (the “Site”) and the features, content, applications, and products we offer (collectively with the Site, the “Offerings”).
This Privacy Policy is subject to the Terms and Conditions available on our Site, and in the event of any inconsistency, the Terms & Conditions shall prevail.
We receive information about you from various sources, including:
(i) when you register on the Site or use the Offerings;
(ii) through your use of the Offerings; and
(iii) from third-party websites or services.
By using the Offerings, you consent to the collection, transfer, storage, and use of your information as described in this Privacy Policy.
This Privacy Policy covers the treatment of personally identifiable information (“Personal Information”) gathered when you are using or accessing the Offerings. It also applies to any Personal Information shared with us by our business partners or that we share with them.
This Policy does not apply to third parties that we do not own or control, including any third-party websites, services, or applications (“Third Party Services”) that you access through the Offerings. We encourage you to review the privacy policies of any Third Party Services you use.
We collect information to personalize, improve, and operate our Offerings effectively. Depending on your use, we may collect the following types of information:
When you create an Account, you provide details such as your username, password, and email address. We may use this information to communicate with you about our Offerings. You may unsubscribe from promotional messages, though we reserve the right to contact you for essential service-related matters (e.g., account recovery).
We do not directly collect your payment details. Payment information (such as card numbers or banking details) is handled by our secure third-party payment processor (“Payment Processor”), and their terms of service and privacy policy apply. WASCH is not responsible for the safekeeping or misuse of such financial data by these third parties.
We automatically collect IP addresses and cookie data to help prevent spam/malware and to understand user behavior (e.g., which pages are visited). This information is used in aggregate and does not personally identify you.
We may track when you open emails from us to improve our customer experience and service quality.
We may collect your mobile phone number to send you SMS or RCS messages related to order updates, promotions, or other relevant information.
By providing your number, you consent to receiving such messages from WASCH. You may opt out at any time by following the instructions in the message or contacting hello@wascheasyhai.com.
Cookies are small text files that store data related to your website usage. We use cookies to recognize your browser, track visits, and improve our Offerings.
You can disable cookies in your browser settings, though doing so may limit certain site features.
We collect statistical data on how users interact with our Offerings. This information is anonymized and helps us enhance site performance and user experience.
We may share your Personal Information with trusted partners (“Agents”) who help us provide our services—such as delivery partners or warehouse operators. These Agents are required to use your data only as necessary to assist WASCH.
In case of a merger, acquisition, or sale of assets, user information may be transferred to the acquiring entity. Such transfers will be handled according to this Privacy Policy.
We may disclose your information if required by law or when necessary to:
Comply with legal obligations;
Enforce our Terms & Conditions;
Investigate or prevent fraud, security issues, or abuse;
Protect the rights, property, or safety of WASCH, its users, or the public.
Apart from the above cases, we will only share your Personal Information with your explicit consent.
Your account is protected by a password for your privacy and security. Please protect your password and account access carefully.
We use industry-standard methods to safeguard your data but cannot guarantee absolute security due to potential technical or operational risks beyond our control.
Registered users can access and manage their account information by logging into the Offerings. You can delete cookies from your browser or delete your account by contacting us.
You may request account deletion by emailing us at hello@wascheasyhai.com.
Upon deletion, your account information will no longer be accessible; however, any public or historical activity may remain stored on our servers for legitimate purposes such as compliance or dispute resolution.
You can use most parts of our Offerings without registering, thereby limiting the information we collect.
You can also opt out of certain communications or delete your account if desired.
We may update this Privacy Policy periodically. The revised version will be posted on www.wascheasyhai.com with an updated date. Continued use of our Offerings after changes signifies your acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
📧 Email: hello@wascheasyhai.com
🌐 Website: www.wascheasyhai.com
🏢 Company: AQUA CHEMICALS & ENZYMES
We will do our best to resolve your concerns promptly.
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